Answer

What features should a physical therapy EHR have?

A physical therapy EHR should have PT-specific documentation and workflows, an ambient AI scribe, integrated billing with insurance eligibility verified at booking, scheduling, an open app marketplace to extend the system, multi-location support, and a low-risk way to try it before switching. Anything less is a general EHR with a therapy skin.

The non-negotiables for PT: documentation templates built for evaluations, daily notes, and progress notes; an AI scribe that's genuinely ambient so charting doesn't follow clinicians home; clean-claims billing with eligibility checked at the time of booking, not after; and reporting that surfaces denials and outcomes.

The features that separate a great PT EHR from a good one: an open, self-serve app marketplace (so you add only what your clinic needs), multi-location support with no per-location fee, transparent pricing, and a switching model that doesn't require taking your current system offline.

Orion was built to lead on each of these, with the ambient scribe (Aurora) as the included flagship and a Test Drive so you can verify the fit before you commit.

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