Answers

Straight answers about PT EHRs

No fluff, the real questions clinics ask about pricing, switching, AI scribes, and choosing a physical therapy EHR, answered plainly.

How much does PT EHR software cost?

Most PT EHRs cost $99–$400+ per provider/month and hide pricing behind a quote. Orion publishes its price: from $189 per provider / month. Here's the breakdown.

Read the answer

What is the best EHR for physical therapy?

The best PT EHR is PT-first, includes an ambient AI scribe, publishes pricing, and lets you switch without downtime. Here's how to choose, and how Orion compares.

Read the answer

Can you run two EHRs at the same time?

Yes, running a new EHR alongside your current one is the safest way to switch. Orion runs in parallel with your existing system so there's no downtime. Here's how.

Read the answer

How long does EHR migration take?

EHR migration ranges from a few weeks to 3–6 months depending on the vendor. Orion goes live with your first patient in ~7 days and fully live in ~35. Here's why.

Read the answer

How do you switch EHRs without losing data?

Switch EHRs without losing data by running the new system in parallel and migrating in stages with a final backfill, nothing moves until you decide.

Read the answer

What is an ambient AI scribe?

An ambient AI scribe listens to the visit and drafts the note automatically, no dictation, no typing. Orion's Aurora drafts a PT SOAP note in under 2 minutes.

Read the answer

What features should a physical therapy EHR have?

A PT EHR should have PT-specific documentation, an ambient AI scribe, billing with eligibility at booking, an app marketplace, and multi-location support.

Read the answer

What is an EHR Test Drive?

An EHR Test Drive is a guided trial in a safe sandbox, you drive the real software with dummy data, no migration. Orion's is $1,500, credited when you switch.

Read the answer

Is Orion HIPAA compliant?

Yes, Orion is HIPAA-ready, signs a BAA, and encrypts data in transit and at rest, plus clinic-side controls most EHRs skip: IP allowlisting and an audit log.

Read the answer

What specialties does Orion support?

Orion is PT-first and also supports occupational therapy (OT) and speech-language pathology (SLP), with 150+ specialty plugins to tailor workflows.

Read the answer

Does Orion integrate with billing systems?

Orion has billing built in, clean claims, eligibility verified at booking, and clearinghouse submission, plus a FHIR R4 marketplace for other systems.

Read the answer

What support does Orion offer?

Orion provides guided onboarding, a specialist-led Test Drive, and hands-on go-live support while running alongside your current EHR, never self-serve.

Read the answer

Is a PT EHR the same as a PT EMR?

In physical therapy, "EHR" and "EMR" mean the same thing. An EMR is the chart in one practice; an EHR shares across providers. Orion is both.

Read the answer

Still have a question?

Book a 30-minute demo and ask us anything, or take a guided Test Drive in a safe sandbox.