What support does Orion offer?
Orion provides hands-on support from day one: a guided onboarding, a specialist-led Test Drive where an Orion expert sets up your real workflows and walks your team through them, and live support during a go-live that runs alongside your current EHR. You're never left to figure it out alone.
Support starts before you commit. In the Test Drive, your Switch Navigator (a dedicated Orion specialist) configures your specialty’s workflows in a sandbox and guides your team hands-on. During the parallel pilot and switch, that support continues so the transition is smooth and reversible.
None of it is self-serve. Onboarding is guided rather than a login and a help center, your Switch Navigator is one person with a name for the whole switch, and your current system stays live as a safety net the whole way.
Ready when you are
See Orion on your own patients.
See Orion run your practice in a live demo, or take a guided Test Drive in a safe sandbox. Your current EHR keeps running the whole time.