Privacy Policy

Last Updated: May 18, 2026

At Orion Software Corporation ("Orion," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our marketing website or engage with our SMS communications.

1. Information We Collect

We currently collect information only when you voluntarily provide it to us, such as when you:

• Request information via our "Let's Talk" or contact forms.
• Sign up for our newsletter or launch updates.
• Correspond with us via email.

Information collected through the public marketing website may include your name, email address, phone number, job title, and practice/company name.

We do not collect mobile numbers or SMS opt-in through this public marketing website or its forms. SMS/text notifications are available only to verified Orion users, who opt in through their account's profile notification settings. The mobile number used for SMS is the one associated with that account.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about the Orion EHR platform.
• Send you updates regarding our 2026 launch timeline.
• Send account and product notifications by SMS/text to verified users who have enabled this in their account notification settings.
• Improve our website and marketing efforts.
• Comply with legal obligations.

3. SMS / Text Messaging

SMS/text messaging is available only to verified Orion users who opt in through their personal profile notification settings. No mobile numbers are collected through the public marketing website or its forms. If you opt in, the following terms apply:

• Mobile Information Non-Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors supporting our SMS services (such as our messaging platform provider) is permitted; these subcontractors are bound by confidentiality obligations and may not use mobile information for their own marketing. All other categories of personal information remain subject to the disclosures in the rest of this Privacy Policy.
• Message Frequency. Message frequency varies and is entirely determined by your own notification preferences. There is no fixed or maximum number of messages. You receive an SMS for each notification type you have routed to SMS in your account settings, so the volume depends on which notifications you enable and your account activity.
• Message and Data Rates. Message and data rates may apply. Carrier charges depend on your mobile plan; please contact your wireless carrier for details.
• Opt-Out. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at support@orionsoftware.io.
• Supported Carriers. Carriers are not liable for delayed or undelivered messages.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Third-Party Services

We may use third-party service providers (such as hosting partners, analytics tools, and SMS messaging platforms) to help us operate our website and communications. These parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. As stated above, mobile numbers and SMS opt-in data are not shared with third parties for marketing or promotional purposes.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us at support@orionsoftware.io.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@orionsoftware.io