The role
Orion is the physical therapy EHR with the Aurora AI scribe built in. Practices find us through search, ads and word of mouth, and they reach out because switching EHRs is scary and they want to talk to a person. The Inside Sales Representative is that person: the face and the first point of contact for every new lead.
You will field inbound sales calls, follow up every demo and information request, research each practice before you speak to it, and run the demos yourself. Our selling motion is built around the Test Drive, a guided trial where a practice drives Orion on dummy data with our staff alongside, so your job is less about pressure and more about helping a clinic see clearly whether we fit.
You will work from our Las Vegas office with the founders, and the feedback you hear on calls shapes what we build and how we talk about it.
What you'd own
- Inbound. Every sales call, demo request and information request that reaches Orion comes to you first, and you respond fast and well.
- Lead follow-up. You reach out to every practice that asks about Orion, qualify the fit, and keep the conversation moving until it books or closes out.
- Demos. You schedule, prepare and run live demos of Orion and Aurora, then guide the right practices into a Test Drive.
- Research before every call. You know the practice, its size, its current EHR and the problem that made it reach out before you pick up the phone.
- The pipeline. Clean CRM records, honest stage definitions, and a weekly view of what is moving and what is stuck.
- What the market is saying. Objections, competitor mentions and the questions that come up again and again, written down and shared with the founders.
What we're looking for
- Two or more years in inside sales, sales development or a demo-heavy customer role. Software sales is ideal. Selling into clinics is a strong plus.
- Highly professional. You represent the company on every call and in every email, and it shows in how you prepare, speak and follow up.
- Very good with technology. You learn Orion deeply enough to demo any workflow, and you are comfortable in a CRM, a calendar and a video call at once. HubSpot experience is a nice to have.
- A real drive to help people. Practice owners are busy and skeptical. You listen first, and you would rather lose a sale than mislead one.
- Organized and persistent. No lead goes cold because you forgot. Every promise to call back is kept.
- Healthcare or EHR experience preferred, not required. Knowing how a PT clinic runs its day gets you to a credible first conversation faster.
Compensation and logistics
The base range is the real range, and commission is paid on top for every practice you bring through to a signed agreement. Full-time, on-site in our Las Vegas office.
- On-site · Las Vegas, NV
- Monday to Friday, 8am to 5pm, one-hour lunch
- No travel beyond reporting to the office
How hiring works
With a founder. Your sales experience, how you prepare for a call, and why this product.
At the office. You run a short mock demo for us and we talk through how you would handle a real inbound lead.
References, then a written offer. We tell you where you stand at every step.
Send us your work.
A CV and a few sentences about a deal you are proud of is plenty. No patient information, please. We reply to every application.
Application received. We reply to every application, usually within a few business days.
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Curious first
See the product before you apply.
The fastest way to understand the job is to watch the thing you'd be working on.